FAQ

I am a contractor/remodeler, how do I purchase cabinets from you?

Our registration process is simple.

STEP 1:

Call, email, or stop by our GA or FL location, where a sales representative will help you through the registration. Please click here to go to our contact information page.

We also have an online registration right here. A sales representative will contact you within 24 hours to confirm details.

STEP 2:

Once account has been registered and approved, we have several options where you can place orders. You can:

    • Call in to place an order (or fax, if you must)
    • Email us a list of the cabinet style and cabinet item codes you need
    • Sign into your account on our website to order online

If you have any additional questions or concerns, feel free to call or email us.

What wood material is used for J&K Cabinetry?

J&K Cabinetry uses 3/4 inch solid wood for cabinet doors, and wood for frames, moldings, decor, and drawers. J&K also uses 3/4 inch plywood for the cabinet box construction.

J&K's NEW economy line E1 Dove and E2 Charcoal door frames are made of 3/4 inch solid wood and the center door and center drawer panels are 1/4 inch cabinet grade plywood. They also come in 3/4 inch plywood for the cabinet box construction.

Where are your cabinets assembled?

All cabinets are assembled in the U.S.

Can we get a door style in a different color?

We offer styles in certain colors to make sure what fits the needs of the customer. The cabinet lines you see on our website and catalog is what we offer. Doors and colors can not be interchanged.

Example: The H9 Pearl Glazed cabinet is only available in that color and that door style.

If you have any suggestions for colors and styles, we are open to new ideas, and don't hesitate to contact us.

Are all your cabinets soft-close?

Yes! All our door hinges are 6-way adjustable soft-close metal, and our drawer are full extension soft-close pull-out.

Do you offer kitchen design service?

J&K Cabinetry is a wholesale company. We work with contractors, builders, and home re-modelers. Our sales team is experienced in cabinetry and offer as much help necessary, however, we no longer offer kitchen designs from scratch.

Do you have a showroom?

Yes we do! While we are a wholesale cabinet company, our showrooms are open to the public and available for anyone to see. Our Georgia showroom is located at:

5715 A Oakbrook Parkway, Norcross GA 30093

and our Florida showroom is located at:

9643 Oak Crossing Rd, Orlando FL 32837

Please note that these are official J&K Cabinetry showroom and warehouse locations.

I am a homeowner, am I able to buy directly from you?

J&K Cabinetry GA and J&K Cabinetry FL does not sell cabinets directly to homeowners. Please ask an authorized J&K Cabinetry retailer or dealer.

Our authorized retailers are experienced in designing and often times come out to the job site to measure properly and outfit to your specific needs.

If you need any help, do not hesitate to contact us at sales@jkcabinetry.com or sales.orlando@jkcabinetry.com for additional information.

Do you offer counter tops, sinks, or hardware?

As a cabinetry wholesale distributor we only offer kitchen and bath cabinets. No counter tops, sinks or hardware.

How long does it take to receive my cabinets?

Our authorized retailers and dealers who operate in the state of Georgia or Florida can expect 1 to 2 day shipping from the time the order has been paid for and placed. States surrounding Georgia or Florida can expect 3 to 5 day shipping. We also offer same day pickup if an order is placed before noon.

For homeowners, please contact your authorized J&K Cabinetry retailer or dealer for accuracy as you may need to factor in assembly, installation, and any custom work that a contractor may need to do.

How are cabinets packaged and shipped?

Cabinets are shipped flat-pack in boxes on pallets. We carefully wrap the pallets with protective material and shrink wrap so the cabinets stay in place.

What is your return policy?

Flat packed items still in original packing, trims, and accessories that have not been altered or damaged can be returned, but will be subjected to return shipping charges and a 25% restocking fee with a copy of the paid invoice. We have a strict policy of no returns on assembled cabinets, no exceptions.

Does J&K Cabinetry offer a warranty?

You may view our warranty policy here. Our warranty is covered only for the purchaser with the original invoice.

Can’t find an answer to your question?

Please contact us at sales@jkcabinetry.com or sales.orlando@jkcabinetry.com